Your Journey To Faster Recovery Starts Here
At Midessa Neurosurgery & Complex Spine, we believe your initial interactions with our staff and providers will help you understand your condition better and foster trust and partnership with your care team which will set the stage for the rest of your treatment and recovery. We listen to our patients, and keep them in the driver’s seat when it comes to making decisions for their brain and spine health.
Committing your brain and spine care in our hands is an enormous privilege. We put the needs and best interest of our patients above all else. Every single patient is offered a personalized care and is treated like family. Whether it is a brain tumor, neck or back pain, brain aneurysm, arteriovenous malformation (AVM) or spinal tumor, count on our team to go above and beyond to help you get on your road to a faster recovery.
Request and Appointment
Majority of our patients come to us through a referral from their treating physician. When we get the referral and supporting documents, a Patient Advocate contacts the patient within 2 days to set up their appointment.
You can also contact us directly to discuss your neurosurgical needs and schedule an appointment without a referral.
Once you’ve connected with the Patient Advocate, you’ll be instructed to send over any pertinent medical records and radiological films. Our provider team will then take a close look at your documentation during our biweekly neurosurgery and spine board conference to determine the next steps.
If you have any questions, please call our office Monday through Friday from 8.00 a.m. to 5.00 p.m. at (432) 558-7000
Becoming Midessa Neurosurgery and Complex Spine Patient
To become a patient at Midessa Neurosurgery and Complex Spine requires consultation with one of our providers. Depending on your diagnosis, you may be required to provide different documents and records; however, you will likely need
- Your insurance card and referral if required.
- Recent MRI scans, CAT scan, x-rays, medical records, treatment reports, general health records including current medications, and any other diagnostic test information.
- Your basic information, such as address, phone number, email, and date of birth.
Here at Midessa Neurosurgery, we have a biweekly Neurosurgery and Spine Board Review where every new referrals or clinic patient is discussed at length with our Neurosurgeon and Complex Spine Specialist moderating the session and making the financial tentative treatment algorithm. We say tentative because our philosophy is to treat the patient, not the scan or lab results. We listen to our patients, we listen to their family members, we get to know them not just as a patient, but as person, we get to know them as a new member of our patient family, and these are all factored into the final treatment plan; giving each patient a personalized care approach best suited for them.
We are dedicated to providing every single patient with highest quality healthcare services. Our overarching mission is to simply treat every patient with the same diligence we would treat our immediate family members. This mission is only made possible with the help of our dedicated Physician Assistant(s) and Nurse Practitioner(s) referred to as our Advanced Level Providers. Our Neurosurgeon and the Advanced Level Providers work as a team and the treatment algorithm is always formulated at the Neurosurgery and Spine Board Review by your Neurosurgeon. Some Clinic appointments are staffed by our Advanced Level Providers.
Once you’ve been scheduled for an appointment, you’ll be asked to complete specific patient forms through our patient portal before coming in for your first appointment. We will provide you with this information and answer any additional questions you may have prior to your appointment.
What to Expect At Your Appointment
- Please arrive 30 minutes before your appointment to fill out any additional forms as well as address any questions you may have.
- We contract with a financial counselor who will call your insurance and obtain your estimated patient responsibility. This is the amount your insurance company expects you to pay for the services provided and includes co-pays, deductibles and out-of-pocket balances. Please be prepared to pay this amount via your patient portal or at check-in before you can see our providers.
- Come prepared with questions that your provider can address. We take every clinic consultation very seriously as it provides us information we use to formulate a personalized care plan.
- Your time with our provider is only a tip of the iceberg of the amount of time we put into preparing for your clinic visit. The quality of your care is not based on whether the time we spend examining you. Our Neurosurgeon talks with your referring provider to learn about your diagnosis, we talk to your insurance company to get approval to evaluate you. Afterwards your case is presented and discussed at length during our biweekly meeting, followed by additional review the night before or visit. Finally, your provider reviews your chart once again just before s/he visits with you.
- After your evaluation, our support staff will be in contact with you to implement any orders or recommendations from your provider. If additional x-ray is required, we have on-suite x-ray services so you don’t have to drive across time just for a quick x-ray. When nonsurgical options have not being tried, we offer state-of-the-art spine specific physical therapy so that your Neurosurgeon can oversee your overall recovery. We like to call our office a “Boutique Neurosurgery Practice.”
- We understand that you only come to us when you are ill and that is a very stressful time for you and your family. Sometimes, patients are so worried that they don’t remember everything their doctor says. We often record parts of your consultation so that you can always go back and listen to it, should you forget something that was said.
- Our Advanced Level Providers are vital to our practice, and your clinic visit may be entirely with one of them. However, your treatment plan is formulated by our Neurosurgeon during our biweekly Neurosurgery and Spine Board Review.
Request an Appointment
Submit an appointment request on our patient portal or contact our office on the phone at (432) 558-7000 and speak to a live patient advocate during business hours to schedule an appointment.